We're Here to Help

Our global support team is available 24/7 to assist you with any questions about your eSIM service or help you get connected anywhere in the world.

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Get in Touch

Email

support@esim.lk

We respond within 2 hours during business hours.
Live Chat

Available 24/7 on our website

Instant help with setup and troubleshooting.
WhatsApp

+1 (555) 123-4567

Quick support messages anytime, anywhere.
Help Center

Visit our FAQ section

Find answers to common questions instantly.
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Have questions or feedback? We'd love to hear from you and help make your global connectivity experience even better.

Frequently Asked Questions

Find answers to common questions about our eSIM services and global connectivity.

After purchase, you'll receive a QR code via email within minutes. Simply scan the QR code with your phone's camera, follow the setup prompts, and you'll be connected instantly. No physical SIM card needed!

We provide coverage in over 200 countries and territories worldwide. Our network partnerships ensure you get reliable connectivity whether you're in major cities or remote destinations across Europe, Asia, Americas, and beyond.

Most modern smartphones support eSIM, including iPhone XS and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer, and many other Android devices. Check our compatibility list or contact support to confirm your device works with eSIM.

Our 24/7 global support team is always available via live chat, WhatsApp, or email. Whether you need help with activation, troubleshooting, or adding more data, we're here to help you stay connected no matter where you are.

Yes! You can easily top up your data anytime through our mobile app or website. Additional data is available instantly, and you can purchase exactly what you need with our flexible pay-as-you-go pricing.

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