Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last updated: July 2025

Your Privacy Matters

At esim.lk, we are committed to protecting your privacy and ensuring the security of your personal information.

Important: This policy explains how we collect, use, and safeguard your data when you use our eSIM services.

Information We Collect

Personal Information
  • • Name and email address
  • • Phone number
  • • Payment information
  • • Device information
Usage Data
  • • Service usage patterns
  • • Network performance data
  • • Technical logs

How We Use Your Data

  • Service Delivery: Provide and maintain eSIM services
  • Customer Support: Respond to inquiries and resolve issues
  • Service Improvement: Analyze usage to enhance our services
  • Legal Compliance: Meet regulatory requirements

Data Protection & Security

Security Measures
  • • End-to-end encryption
  • • Secure data centers
  • • Regular security audits
  • • Access controls
Your Rights
  • • Access your data
  • • Correct inaccurate information
  • • Delete your data
  • • Data portability
Privacy Questions?

Contact our privacy team for any questions about your data.

Contact Us